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Renting with Richards Letting Agents

When you are looking to rent a home we’ll guide you through the process. Our reference process is straightforward and we’ll help you fill out the forms. Once your references have passed we’ll organise your move in date and then get you in to to sign your tenancy agreement and deposit scheme paperwork. On the day of move in you’ll meet one of our inventory clerks at the property and go through the fully prepared inventory/condition report we’ll then give you the keys.

Your move in pack will be delivered shortly after you move in and contains all your paperwork and receipts for monies you’ve paid. There will also be a certificate for your deposit registration. All deposits are covered by a client money protection scheme and are registered with the Tenancy Deposit Custodial Scheme (TDS Custodial).

Once in your home we are at the end of a phone when issues arise (if we are fully managing the property). These will be dealt with quickly and efficiently.

Hundreds of happy tenants rent through us and many of them ask that they move with us when they require a new style of home, so we know how to look after you.

We are members of The Property Ombudsman scheme so if you’re not happy they are there to assist.

Feel free to download the government guide to renting – you’ll find it very helpful.

Relevant letting fees and tenant protection information

As well as paying the rent, you may also be required to make the following permitted payments.

Permitted payments 

Before the tenancy starts payable to Richards Estate Agents ‘the Agent’

Holding Deposit: = 1 weeks rent
Deposit: = 5 weeks rent

During the tenancy (payable to the Agent)

Payment of £50.00 if you want to change the tenancy agreement
Payment of interest for the late payment of rent at a rate of 3% over the Bank of England base rate.
Payment of £35 for the reasonably incurred costs for the loss of keys/security devices
Payment of any unpaid rent or other reasonable costs associated with your early
termination of the tenancy

Tenant protection

Richards Estate Agents is a member of Propertymark Client Money Protection Scheme, which is a client money protection scheme, and a member of The Property Ombudsman, which is a redress scheme. You can find out more details here on our website or by contacting the us directly.

Client Money Protection

Your money is safe in our hands as we are a member of property mark and their associated Client Money Protection scheme. Please click on the links below to read the relevant information relating to this.

Propertymark - Conduct and Membership Rules

Propertymark - Client Money Protection Certificate

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