Can I refuse pets?

CAN I REFUSE PETS? Tenants in England will have a legal right to request permission to keep a pet.

From 1 May 2026 landlords must not unreasonably refuse a pet request, and it applies to all assured tenancies under the Renters’ Rights Act 2025.

Tenants can formally request permission to keep a pet at any time during the tenancy, and you must respond within 28 days of receiving the written request.

You can only refuse if you have a valid reason—e.g., property unsuitability, lease restrictions, or serious allergy risks. Blanket “no pets” policies will no longer be enforceable. Each request must be considered case-by-case.

You cannot insist tenants take out pet damage insurance. That clause was removed from the final legislation.

The law only applies after tenancy begins. You can still choose not to let to pet-owning applicants.

If you request more info (e.g., pet type, size, temperament), you must respond within 7 days of receiving it. You may withdraw permission if the pet becomes aggressive or causes serious damage—but this must be documented.

You can charge extra rent if: The increase is reasonable and proportionate to the risk or cost (e.g., wear and tear, cleaning). It’s clearly documented in writing as part of the pet consent process. It’s not disguised as a penalty or blanket fee—you must assess each pet request individually.

You cannot: Automatically charge a set figure for any pet (i.e. £50 per pet) each case must be justified. Or refuse pets solely to avoid rent negotiations—you must have a valid reason to say no.

In our experience most pet owners (that rent) look after their pets and the property really well and at the end of the tenancy give back a professionally cleaned home.